If a product is showing as available on the site, but out of stock in your size, please contact us at firstname.lastname@example.org. Because we are a made to order business, we’re often able make a product in any size should the item show as available in any other size.
Available products will show as in stock, however, you can subscribe to the product back in stock notification should you hope to hear about an item restock. By doing this, you will receive an email notification when the item is available.
We make quite a few items that are limited run, so if you have your eye on something, get it while you can! There’s a chance it will sell out.
All of our garments are handmade to order and typically take between 2-6 weeks to produce. We thank you for your patience while our team works hard to create heirloom quality pieces.
When your order is placed, you will receive an order confirmation via email. Once your items have been made, an additional shipping confirmation email will be sent. Although we often ship items faster than the estimated time frame, we recommend allowing for the specific time period detailed in the product description.
We thank you for your patience and appreciate your support.
CONTACT & SHIPPING INFORMATION
We kindly ask that clients fill out all necessary information using the latin alphabet. This helps us with sharing information with our shipping carriers.
CANCELLING OR CHANGING AN ORDER
Once and order has been placed, we are unfortunately able to cancel it. If you would like to adjust your order, please reach out to us as soon as possible and we will do our best to make the changes that are needed.
If there are changes that need to be made to the contact and/or shipping details, you may reach out to us directly at email@example.com.
Local Woman ships worldwide from Toronto, Canada. We offer free shipping on orders over certain amounts and flat rate shipping based on shipping destination. All shipping is insured and tracked. Exact shipping rates are detailed below for your reference. If you would like to receive your package faster than the estimated times listed below, please feel free to contact us and we can get you a quote.
Please be advised that we are experiencing significant delays due of Covid and that these delivery estimates are approximations. For more information on Covid delays, you can refer to our shipping policy.
Orders over $250 CAD: Free (2-8 Business Days)
Orders under $250 CAD: $15 CAD (2-8 Business Days)
Orders over $500 CAD: Free (4-10 Business Days)
Orders under $500 CAD: $20 CAD (4-10 Business Days)
Rest of the World
Orders over $600 CAD: Free (7-14 Business Days)
Orders under $600 CAD: $35 CAD (7-14 Business Days)
CUSTOMS & DUTIES
All items are shipped from Toronto, Canada. Customs and import duties are subject to orders outside of Canada and vary from country to country. We advise you to check your own country’s import regulations in order to estimate these costs.
Once your garment has been made, you will receive an email confirmation with your tracking number to follow the status of your order.
RETURNS & EXCHANGES
We are happy to any unworn and unwashed items within 10 days of receiving your package. To facilitate an exchange, please reach out to us directly.
Any unworn, unwashed, defective items may be returned within 10 days of receiving your package. All items must have original tags.
We highly encourage you to cross reference the measurements in our product descriptions before purchasing. We will not be able to refund for sizing issues, such as length. For more information, you can read our return policy here.
Our size guide has a detailed chart of our garment measurements. If you are having trouble finding your size, feel free to reach out to us directly and we will be glad to assist.
BRIDAL & CUSTOM